Locksmiths
The AI receptionist for locksmiths
AI Voice Assistants gives locksmiths a managed AI receptionist that answers every call, treats lockouts and break-in repairs as urgent, books lock changes and upgrades as routine work, and passes urgent calls to you.
The enquiries that arrive
Calls do not wait for a quiet moment.
- Lockouts
- Break-in and damaged lock repairs
- Lock changes after a move
- Security upgrades
Complete
What your managed service handles.
- Answers phone and website enquiries
- Takes the name, postcode, problem and access details
- Books routine lock changes and upgrades
- Passes urgent calls to you and sends you the details
How a trade call is handled
From the first ring to a booked visit.
- 01Emergency or routine?
Olivia asks what has happened and follows the rules you agreed for what counts as an emergency — a leak, no heating, a door that won't lock — and what can wait for a booked visit.
- Urgent
- Lockouts
- Break-in repairs
- Doors that won't lock
- Snapped keys in the lock
- Routine
- Lock changes after a move
- Security upgrades
- Insurance-approved locks
- Spare keys
- 02The details you need
Every call ends with the same useful record, so you can call back or turn up ready.
- Name
- Postcode
- The problem
- How urgent it is
- Access details
- Best callback number
- 03A visit or survey in the diary
Routine jobs are booked into the slots you allow, and the customer gets a text confirming it.
- 04Urgent calls passed to you
If the call meets your emergency rules, or the caller asks for a person, Olivia passes it to your mobile. If you can't take it, she takes the details for a callback.
It won't quote for bespoke work. It books the survey or visit so you can quote properly.
Human handover
AI when it helps. A person when it matters.
Callers are told they are speaking to an AI assistant. They can ask for a person at any time.
- The caller is locked out or the property is insecure
- The caller asks for a person
- The job needs your judgement
Example conversation — fictional business.
Example Locksmiths Ltd
AI assistant
Hello, Example Locksmiths Ltd. You're speaking with an AI assistant. You can ask for a person at any time. How can I help?
Caller
I'm locked out of my flat.
AI assistant
I'm sorry to hear that. I'll take your postcode and the best number to reach you, then pass this straight to the locksmith.
Questions
Common questions from locksmiths.
- Will Olivia quote for the job?
- No. It won't quote for bespoke work. It books the survey or visit so you can quote properly.
- What happens with an urgent call?
- Lockouts, break-in repairs and doors that won't lock can be treated as urgent. If the call meets the emergency rules you agreed, Olivia passes it to your mobile. If you can't take it, she takes the details for a callback.
- Do callers know they are speaking to an AI?
- Yes. Olivia always tells callers she is an AI assistant and that they can ask for a person.
- Can I keep my existing number?
- Yes. You keep your existing number. Calls can come to Olivia for every call, or only the ones you miss and after hours.
Missed enquiry calculator
What could unanswered enquiries be worth to your business?
Starting values — change them to your own figures.
Estimated monthly opportunity exposed
£520
Turnover. Estimated gross profit at 40% margin: £208 a month.
Illustrative estimate — not a guarantee.
How it's worked out: missed enquiries a week × 52 ÷ 12 × average job value × share that would have become work.
At 40% margin, each job leaves about £60. You'd need about 10 extra completed jobs a month to cover the Complete fee of £595.
First three months, including the founding-client setup fee of £1,695: £3,480.
Not every missed enquiry is a lost sale, and results depend on how many callers you'd have won. No VAT is added to our prices.
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