Builders
The AI receptionist for builders
AI Voice Assistants gives builders a managed AI receptionist that answers while you are on site, takes the details of extensions and renovations, books site surveys and passes the rare urgent call, such as an unsafe structure or storm damage, to you.
The enquiries that arrive
Calls do not wait for a quiet moment.
- Extension enquiries
- Renovation and refurbishment projects
- Site survey requests
- Calls made while you are on site
Complete
What your managed service handles.
- Answers phone and website enquiries
- Takes the name, postcode, project and access details
- Books site surveys into agreed slots
- Passes urgent calls to you and sends you the details
How a trade call is handled
From the first ring to a booked visit.
- 01Emergency or routine?
Olivia asks what has happened and follows the rules you agreed for what counts as an emergency — a leak, no heating, a door that won't lock — and what can wait for a booked visit.
- Urgent
- Unsafe structures
- Storm damage
- Routine
- Extensions
- Renovations
- Site surveys
- Quotes for planned work
- 02The details you need
Every call ends with the same useful record, so you can call back or turn up ready.
- Name
- Postcode
- The problem
- How urgent it is
- Access details
- Best callback number
- 03A visit or survey in the diary
Routine jobs are booked into the slots you allow, and the customer gets a text confirming it.
- 04Urgent calls passed to you
If the call meets your emergency rules, or the caller asks for a person, Olivia passes it to your mobile. If you can't take it, she takes the details for a callback.
It won't quote for bespoke work. It books the survey or visit so you can quote properly.
Human handover
AI when it helps. A person when it matters.
Callers are told they are speaking to an AI assistant. They can ask for a person at any time.
- A structure is reported as unsafe
- The caller asks for a person
- The project needs your commercial judgement
Example conversation — fictional business.
Example Builders Ltd
AI assistant
Hello, Example Builders Ltd. You're speaking with an AI assistant. You can ask for a person at any time. How can I help?
Caller
We're thinking about a single-storey extension.
AI assistant
I can take your postcode and a few details about the project, then book a site survey so the builder can quote properly.
Questions
Common questions from builders.
- Will Olivia quote for the job?
- No. It won't quote for bespoke work. It books the survey or visit so you can quote properly.
- What happens with an urgent call?
- Most building enquiries are routine. Unsafe structures and storm damage can be treated as urgent. If the call meets the emergency rules you agreed, Olivia passes it to your mobile. If you can't take it, she takes the details for a callback.
- Do callers know they are speaking to an AI?
- Yes. Olivia always tells callers she is an AI assistant and that they can ask for a person.
- Can I keep my existing number?
- Yes. You keep your existing number. Calls can come to Olivia for every call, or only the ones you miss and after hours.
Missed enquiry calculator
What could unanswered enquiries be worth to your business?
Starting values — change them to your own figures.
Estimated monthly opportunity exposed
£27,733
Turnover. Estimated gross profit at 40% margin: £11,093 a month.
Illustrative estimate — not a guarantee.
How it's worked out: missed enquiries a week × 52 ÷ 12 × average job value × share that would have become work.
At 40% margin, each job leaves about £3,200. You'd need about 1 extra completed job a month to cover the Complete fee of £595.
First three months, including the founding-client setup fee of £1,695: £3,480.
Not every missed enquiry is a lost sale, and results depend on how many callers you'd have won. No VAT is added to our prices.
Talk this through in a free auditNext steps